I ordered this Kiddish Cup a month before my wedding (ordered on 3/8), expecting it to arrive 2-8 days after placing the order, as seen on the website. After waiting and calling to track the package I was told it was on backorder and only received it 2 days before the wedding (3/24). When we did receive it, the item looked very different than the picture and the quality didn't meet the standard described in the item description that we payed for. The item was tarnished on the inside and was not shiny at all, as seen in the picture — it felt almost like plastic. We were very unsatisfied with the purchase and disappointed as we wanted to use the Kiddish Cup under our Chuppah at the wedding, which we did not do. They have a no return policy for sterling silver items so I basically wasted $200.