ola p.

I have bought a pack of 10 classes for my son. I can tell that classes content is very good, and we finished 4 out of 10 classes so far.

However, what puts me off is agressive and instusive constant phone calls from various people, totally unaware who and why already called me previously. Some calls are totally pointless and take unnecessary time.

First, three different people called me just for the introduction and Q&A. Every call was at most inappropriate time, where it was clear ot the caller that I'm either driving or shopping or working or just in the middle of something and clearly not in the position to answer trivial quetions or just mundane stuff. Despite this, they kept reading out their lengthy scripts to me.
It is just a bunch of classes and not a rocket science. One welcome call is just enough - customers will appreciate simplicity and straight to the point short messages. They specifically asked the best timing for me to be contacted, down to the precision to 15 mins plus minus, and they were very meticulous about it. I thought that after going through this calls they will leaving me alone. SILLY ME.
However, what happened next is a bit of a nightmare. I started receiving phone calls at random times, like Sat and Sun night or during working hours or a dinner times. Clearly not the hours I indicated.
After 3rd class they started pushing through some offers for buyng 48 classes more! A lady told me she secured 'good offer' with her manager's approval which was very hard to do, etc, etc. However, after that another guy called me and offered even better price, which clearlly did not require any manager's approval. And then the third person offers the lowest price plus amazon vouchers.
I told them from the beginning that at this specific month I am not able to afford running out of cash and committing for so long time ahead. I am moving house and my son is moving school. We only finished 3 classes out of 10, and we want to enjoy the program as it goes, without being forced to buy more of it when we have not yet property got into programming. They called duging meeting hours, and I messaged back to call me after 45 mins, and despite this they still kept calling one call after another, which is very embarrassing at work as my phone kept buzzing. I complained and asked to place my account on DND. Which they said they did.
Despite this last Sunday night a person kept calling me one call after another at 6 pm when we had Halloween party. I answered and said I am not able to discuss anything right now (they normally take time to talk to, not able to make calls brief). And after that a person still called and tried to push some great offer down my throat. This is all very frustrating and confusing, and I begin loosing trust.