WISH I COULD LEAVE 0 STARS.
THE SALES PRACTICES OF THIS COMPANY ARE HORRENDOUS AND MANIPULATIVE.
I BOOKED A ROOM LAST WEEK- THE ROOM WRITE UP
MAXIMUM ROOM OCCUPANCY 1
IDEAL FOR AN INDIVIDUAL TRAVELLER OR COUPLE LOOKING FOR A QUIET OASIS.
AFTER MAKING THE BOOKING MY CONFIRMATION CAME THROUGH STATING THAT I AM IN AN 8 PERSON MIXED DORM.
AFTER A LOT OF BACK AND FORTH THEY ARE REFUSING TO PROVIDE A REFUND STANDING FIRMLY BEHIND THEIR NO CANCELATION POLICY!
IMAGINE BOOKING THAT PERFECT SUNNY GETAWAY WITH YOUR BETTER HALF TO BE TOLD THAT YOUR SHARING WITH 7 OTHER PEOPLE.
IMAGINE THE FRUSTRATION AT BEING TOLD BY VARIOUS CUSTOMER SUPPORT AGENCIES THAT THEY HAVE A FIRM NO CANCELATION POLICY.
IMAGINE GETTING READY FOR A PEACEFUL OASIS TO BE TOLD YOU'LL BE SLUNG IN WITH 6 OTHER BACKPACKERS.
WELL PLEASE PLEASE THINK AGAIN BEFORE USING CANCELON... THEY'LL RUIN YOUR VACATION!