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I engaged with this POS company when my wife needed an emergency visa to enter Dubai. The expedited service was $615 to deliver the Visa in 3-4hrs. They didn't deliver. When I inquired they said, give us ANOTHER 3-4hrs. After they didn't deliver, they said give us more time. The way I was treated in the text was deplorable (which is the only way they communicate). When I asked who their supervisor was, they 100% would NOT answer the question. This company is 100% FRADULENT. I used MasterCard purposefully, because I knew as a safeguard they side WITH ME, not them. They are a bunch of scumbags and it would be very wise for you to NOT USE THIS COMPANY.
Tip for consumers:
100% do not use this site unless you want to lose money, time, and not get your visa.
Products used:
Their site says 100% guaranteed. But they will not refund nor even answer the texts
Recently, I wrote an a well deserved scathing review of CARiD. After I did so, they FINALLY reached out to me. After me refusing a lame $#*! $30 gift cert. Which wouldn't've covered anything, I got a call from the wheels manager Justin. He apologized ALOT re: the way he treated me. He arranged for multiple refunds and after believing me, has tried hard to clean up their side of it. AFter all that bull$#*!, it's now MotoMetal who has the actual issue. For my model wheel, all the blanks that they received from China (which is where ALL wheels are fabricated) where bad/out of round.
To this day I still have no wheels. Hoping this gets resolved this week. Right now, I'm working with Wheel Pros/MotoMetal directly in order to actually get rims that are round (go figure). This has gone on for OVER A MONTH.
Praying for a resolution soon!
Padraig O.'s review of CARiD earned 3 Very Helpful votes
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Dear Padraig,
Please accept my apologies for the inconvenience you have faced with. I understand that we have lost your trust. However, I will be more than happy to get an opportunity to serve you and try to make things right.
Please get back to me at alison.r@carid.com with your order number, so I could locate it in the system.
Look forward to hearing from you soon.
Thank you and have a wonderful day.
Sincerely,
Consumer Relations Team at CARID.com