Pam F.

I took a day off work to drive two hours to a scrub and beyond store. They didn't have the scrubs that I wanted in my size, so they said they would order them and ship them to me. I paid almost $400 upfront. They said I would receive them in less than two weeks. After almost 3 weeks of not receiving them, I contacted the store, and they said they would look into it and call me back. They didn't call me back, so I called them. They told me that as soon as the person that I talked to got to the store, he would call me. He never returned my call. On the third attempt, I got in touch with the assistant manager and she wanted to know which pant I ordered. I told her that I hadn't received any of my order. After a long discussion, she said, let me look in the store and see if we have them on the rack. She came back and said that they had them on a clearance rack and I could come get them. I live a long ways away, but I told her I would drive there the next day to get them. I'm hoping when I get there they will be the correct scrubs. I don't think I will ever do business with them again. They didn't offer any compensation for all of the stress and money they put me through. They didn't offer to give me a discount even though I had paid full price.