The worst! Asking questions and receive a notice that the chat is ending due to inactivity. If they don't like the question, they disconnect. Extremely rude and unhelpful. One agent says you can only watch 1 device at a time and that this was a change from original 3 devices. The second agent says that isn't the case. Which is it? No phone number. Insist on written chat. Ridiculous waste of time.