You sign up & pay; they try to charge you again 4 months into your annual service, then claim you never paid, you want to cancel, you are on a monthly, a constant barrage of insults to you the consumer. The service is also junk and NOT worth a dime. Service stops, bad streaming, I can't say enough bad things about it. THEY ARE CHEATS! Stay away and go one to other services so much better and reliable, nice people, NOT BritBox.