Patrick S.

The price STARTED OFF AS GOOD. However I used Paypal (for security) which was paid off by my Credit Card. Because Aliexpress classifies themselves AS A BANK (saves sellers a few cents) Capital one look at it as a BANK TRANSFER, charging me a $10.00 "Cash Advance Fee" (which they give to banks but not merchants) along with a $. 50 Interest charge on the $16.01 purchase, almost doubling it. It is IMPOSSIBLE to get in touch with Aliexpress to get this corrected, as there is no method of communicating directly with them, and they do not let you know this will happen. Simply in your head know that they will add about $10.00 to the cost of your order.

Forget customer service with these guys. I am now at the end of month TWO trying to port a number with these guys. I have called EVERY DAY (Monday thru Friday) for three weeks, and gotten a different excuse as to what the problem is. This is the FOURTH time they have asked me to send the same information.

I am a computer consultant for 30 years and this is the poorest customer service I have seen in my life. Do yourself a favor and read almost all of the other reviews here (almost all negative) and believ them. I have spent over 30 hours trying to resolve this, and now found out that they did the same mistake from the beginning. This has cost my customer OVER $400 dollars. Customer service with Metrofax is a complete fraud. Think I am kidding? Google "metrofax reviews" and see for yourself.

While not resolving the problem, I did notice that they DELETED ABOUT 50 Negative comments from their Facebook account, and made it so that people could not post to their Youtube videos, as I am sure people posted nebative things there also!