Thumbnail of user pattib14

Patti B.

3
Level 3 Contributor

Contributor Level

Total Points
1,128

12 Reviews by Patti

  • Swimhoney

8/3/18

I purchased 2 bathing suits, after reading return policy, from Swimhoney, a site I found on Pinterest, I received them, and they were not at all what the models presented on the site. Cheap fabric, strange shape. I contacted customer service for return address and received the following message,
Hi dear,
As our policy states, our customers are responsible for the returning shipping fee if they want to return/ exchange the item because the item they choose did'n meet their expectation.So maybe you will need to know about shipment fee to Nanjing city Jiangsu province in China.

All items must be returned in their original condition, unworn, unwashed, odorless with all tags attached. Returns that are damaged, soiled or altered, will not be accepted and may be sent back to the customer.

Would it be a considerable solution if we refund $5 to your payment account as compensation while you keep the items and send them to your friends or Charity as a gift? Normally fully refund require too much time (about 1 month shipment + 1 month accounting issue). We usually offer credits or partial refund as compensation which is way faster an easy.

If any doub, please feel free to contact us.
Best regards
Sherlock
Customer Service Team

I am willing to pay shipping. But offering me 5.00 and saying to donate them?

  • VENUS Swimwear

7/13/15

The dresses are cute. True to size, but if your are a less tall person, as I am, you better know how to hem or pay a seamstress for alterations. The smallest size in bottoms is a 2. Not a petite 2, but a regular 2 (which feels more like a 4). Also, free shipping, but you are charged for postage on returns AND a restocking fee before you get your refund. Could not find that information anywhere on the return label or website. So, make sure it will fit, so you don't pay to return it, like I did.

  • Groupon

7/13/15

Bought tickets, for my granddaughter and I, to attend YoGabbaGabba! Live at Memorial Auditorium in Sacramento. It was easy to purchased the tickets, got a great deal and awesome choice of seats. My daughter in law uses Groupon all the time to find restaurant deals, mani/pedi spa deals, and local attraction discounts. It's great!

  • Amazon

7/8/15

I have found myself purchasing on Amazon instead of running out to buy many things. They come to me, no parking or traffic hassles, no crowds, no lines.

  • Kohl's

7/8/15

I don't like crowds on holiday shopping trips, I will buy a lot online,
Easy returns and I know the quality.

  • Overstock.com

7/8/15

I have purchased Kitchen equipment, personal grooming products, furniture, clothing, shoes and an Embroidery sewing machine at HUGE discounts. And I have found many unique items I would never find elsewhere. Club O membership is a plus.

  • Lowe's

7/8/15

It is so easy to order and pick up in store, or have delivery. Very friendly and helpful staff.

  • Home Depot

7/8/15

My husband and I joke about how well our Home depot got to know us. Ordered many Items online, from another town, for pick up at a local store nearby a renovation we were doing on another home. Great service and always friendly helpful staff.

  • Victoria's Secret

7/8/15

I get the catalogs and he orders me presents. How much better does it get?

  • Sears

7/8/15

Love free delivery specials and credits deals. Use them whenever I can.

  • Ross

7/8/15

I go to Ross to look around and almost always come out with a couple of bags of darling things.

  • KIBO

7/8/15

I purchased this as a gift, it was extremely well received and greatly appreciated. Thank you for the experience

Patti Has Earned 8 Votes

Patti B.'s review of VENUS Swimwear earned 7 Very Helpful votes

Patti B.'s review of Swimhoney earned a Very Helpful vote

Patti hasn’t received any thanks yous.

Patti doesn’t have any fans yet.

Patti isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user karenw511
2/25/19

Absolutely horrible. Although they claim on their site that they will refund or exchange...

Thumbnail of user amys580
Amy S. reviewed Swimhoney
2/21/19

Ordered two suits and one was too small. When i asked for the authorization information to return...