I got a catalog from Grandin Road which on the front stated free shipping and 20% off! I wanted to buy 2 very nice area rugs from them, but when I went to the cart, they charged me for shipping. When I called customer service to inquire, they said you only get one or the other. I understand if it's a very large items, but a rug is not! On sale should not negate free shipping, when you get a text first thing that says Free Shipping! The exclusions said nothing about rugs.