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I have purchased close to 12 pairs of Converse custom "By You" and was excitedly waiting for my birthday to purchase 3 pairs using my birthday discount.
My birthday is in two day, and I received my birthday code today. NOPE...
YOU CANNOT USE YOUR BIRTHDAY DISCOUNT TO BUY WHAT YOU WANT...ONLY WHAT THEY WANT YOU TO HAVE!
It's like a slap in the face to receive a 20% off birthday code, only to discover I can't use it to buy what I really want...only what THEY choose.
That's TERRIBLE CUSTOMER SERVICE!
I'll shop elsewhere for my hi-tops.
Converse doesn't give a d*mn about their customers
I placed a $160 order 14 days ago, and it's STILL UNFULFILLED!
When I wrote to ask...Max did a video calling me a crazy lady and telling me to take it up with the Post Master...NOW they're saying 21 days to fulfill and ship?! It's insane!
I've witnessed Max berate customers and use racial comments So much, I'll never stop their again!
I run an International Nail Technician Support Group and used to promote his products. AFTER I QUESTIONED their shopping habits I was BLOCKED on Facebook. And Members sent me this nasty video where he talked hateful about me. Just a disgusting person.
Tip for consumers:
If he treats his customers this ugly...can you imagine what we're NOT hearing?!
Products used:
Shinee Top Coat
Polishes
Bubblegum Gel
Paula J.'s review of Exclusive Nail Couture earned 5 Very Helpful votes
“TYVM for your HONEST review! I don't think this company knows how much these reviews hurt them. They should care! Many of us are looking elsewhere due to the BAD reviews. I had such high hopes too.”
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