I purchased an Alice&Olivia sweater and I liked it, so, I ordered 5 more because I wanted to use them for Christmas. After I ordered them, I received an email telling me the sizes available. I agreed with sizes and then on January 4th, I received 2 sweaters. I emailed back to find out where the other 3 sweaters were. I was told there was an issue with my account my address was incorrect. At this point, I have spent $1045.00 dollars and was told the sweaters would be shipped next week which was now about 1 month ago. Now I'm being told the weather in California is causing the delay. I feel that I am dealing with China...no phone number, only email. Good Luck to shopping with Chiess Website