My 80-year-old mother purchased this doorbell camera it didn't work, and when purchased this product you are instructed to download an app for it to work, well they were very many many bad scores bad reports that the app does not work and it crashes. Give the fact that my mother's 80 years old she misplaced the invoice. So finally was able to find the phone number and called the company to request a refund. They would only refund my mother 24% of what they took from her. She did not know she had to do it within the 30 days but again she's 80 years old and gets confused easily and I explained it to the representative but he didn't care he was very rude and I'm just letting you guys know their product doesn't work so don't buy it find a different company that has much better reviews these people are nothing but a scam shame on them for ripping off in 80 year old woman.