jade p.

Asked a question. Said they were going to charge 5$. Looked at the credit card statement and they charged 35$. Don't waste your money. In the receipt they sent they said they were charging 35 for a member ship, never said that once in payment process. Also the advice they gave was useless. Just go ask your doctor for free.

Verizon home protect through asurion:

So i was recently trying to set up my new device and they kept trying to push Verizon home protect on me so much i had to hang up the phone. I called back to get someone else and they started doing the same thing. So i finally agreed and enrolled. I then when to read through the terms and conditions. They're absolute trash.

Below are just some of the things they don't cover:

Breakdown or loss caused by any physical force external to the product, whether accidental (excluding those products as outlined in the Definitions section) or intentional, including but not limited to: any disaster, whether natural (acts of God) or man-made, whether local or catastrophic; abuse; acts of war; civil disorders; corrosion; dirt; mold; dust; earthquake; fire; hail; insects or other animals; liquid immersion; malicious mischief; misuse; negligence; nuclear accident; riot; rust; sand; smoke; storm; terrorist attack; vandalism; wind;

Burned-in images and pixel failure within designed specifications or that do not materially alter the product's functionality;

Breakdown of the product either while in storage or in the course of transit, delivery, or redelivery, except where the loss or damage occurs while your product is located at our designated repair depot;

Cosmetic defects, damage to or failures of non-operational components that do not inhibit the proper operation and performance of a covered item, such as, but not limited to: appearance parts; broken hinges; cracked cases; decorative finishing; finish defects; handles; nonfunctional plastic; trim; accessories; attachments;

5.Failure, inoperability, or disruption of any product or product functions due to any design flaw or systemic manufacturing defect;

6. Theft or loss of the product;

Which is funny because when i went to cancel the plan it said i should keep it because someone could steal my devices or i could get water damage (which it specifically states above that is not covered) and i need to be protected. For 25$ a month i really don't even know what you're paying for. There's literally nothing they have to do.

Better idea is going through your insurance company, I go through my car insurance company. I have a plan for 25$ a month the covers personal valubles.
Ofg process and i just had to send them a list of the things that were damaged and they sent me a check 5 days later for re-imbursement:)

I've also gotten plans for other electronics that basically cover nothing. These plans that they offer are completely useless