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Paul L.

Contributor Level

Total Points
85

1 Review by Paul

  • Lowe's

7/16/21

My Trex deck was done in September -October of 2018 by JWC construction. It was put in with no spacing, the board are curling and coming up. I paid $*******. 00 to Lowes who I believed was a reputable company. Was I wrong! There not even willing to send professional to even look at the deck. Its been a nightmare for close to 3 years. When rains I have a pool on my deck. I've given up talking them they've offered me $2500 for what is a $9000 repair job. Do not use Lowes there customer service is ridiculous. I'm taken them to court for not responding to the problem. Also I have a letter from Trex saying problems are due to bad installation.

Tip for consumers:
stay away from Lowes !

Products used:
JWC CONSTRUCTION

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