Paul M.

I have had similar experiences with HanzoSwords.com. I did a simple order for a machete and stand. Three weeks later, no word from them on a ship date for items that were supposed to be in stock. Followed up again. They said it would be shipped "tomorrow". Absolute lie. Three more weeks and still no word. Followed up every day for several days. Few emails were answered. Claimed they shipped. Another week passes. No shipment. Finally shows up and the order is incomplete and the USPS tracking of the ship date proves that they lied about when it was originally shipped. It was not shipped until a few days previously. Several weeks of repeated lies. I send them another email, noting the deficience in the shipping. Where is the stand. That finally arrives about a week later. Don't trust these guys. No apologies. No breaks in price due to late shipments and incomplete shipments. No offers to make anything "right". Callous disrespect for customer.