Kathleen V.

Trying to cash out points for an Amazon gift card and kept getting an error message. Sent a note to help desk and the response is that my account is deactivated because "your membership and/or participation has not met our quality standards or membership requirements. Therefore, your account has been deactivated."

There is nothing in my survey history that indicates issues and Lifepoints owes me a $25 gift card. And, in fact, I was still receiving survey invites and completed the monthly My Telco survey without issue and received credit.

I feel this is Lifepoints way of culling their membership and keeping the profits for themselves.

Don't be fooled by them. They get you hooked and then they turn on you.