Peri B.

I have never had such horrible service from a nursing staff. They don't remember to keep their hospital contact phone on them (self admitted) or order late lunch after his diet change ordered by his doctor (after we requested…NEVER got it…we had to go to cafeteria to get him something)….supper wasn't served until after 7:30, only AFTER patient had to ask. Nurse station very inappropriate….conversations about a lost patient, loud personal conversations and other incidents.
No bath for patient. He smelled terrible. Had to ask for fresh water to even take meds.

Docs and radiology techs have been GREAT. Nursing staff needs to practice their patient care and compassion!

Banner Health needs to evaluate the nursing care here (with the exception of his day charge nurse, Nicole….she's great). Specifically AJ (floor nurse?) and Daniella (CNA). Patient needs and care DEFINITELY not their priority!