Cannot believe that an outfit as mature as the owners of Quicken cannot provide decent customer service. An hour's wait for telephone support and a 24 minute wait for "chat" support. And to add insult to injury, they offer a more "prompt" response to customer service questions upon payment of 42 bucks for an expedited "customer service" response.
Unbelievable that one has t pay to overcome the company's own inability to provide decent service. Shame on them!