Peter I.

Truly the worst customer service. 14 days waited to be told damaged(I had to look it up and tell them. No email.). 4 days to be told sucks do you want a refund. 2 days ignored by Nelgie to confirm (not a weekend by a representative). 2 days I had to open a new thread for refund. 3 days later refunded. (Then when I was refunded they blamed me for opening a new thread?!) customer named "Emer" gave me the most back handed email. Did not appreciate them I should've gotten paid for how much work I had to do because of their lack of communication. I loved this company before and have ordered hundreds of dollars worth but this is it for me after this experience. Refunded 20+ days later