ONLINE PARASITES, Camerasky AU Team took more than $800 from me for a nice lens that was offered for a very low price. When it became clear that they did not have the lens I cancelled the order more than once by email to Camerasky Sales... no reply. Phoned and had to wait on hold for 40 minutes to speak to some evasive jerk that is hired to field calls for various clients who do not want to talk directly to their customers.
After a couple of weeks I got an email notice saying "Your order has been upgraded to Cancelled pending refund". After 10 days or so with no refund in sight I started sending emails asking for my refund. Finally got a email highlighting that it was an "AUTO REPLY". It was not an auto reply. It was a normal "Reply" email to a couple of my previous emails wherein I asked for cancellation of my order and request for refund. It said:
"Thank you for your inquiry.
We have noticed that your ticket has been inactive for 14 days. Please be advised that since we have not received any response, it will be closed automatically.
Thank you very much and have a nice day!"
Camerasky AU Team...
I have never had any "ticket" from Camerasky AU Team and their email said nothing about my "inquiry" that they were replying to. But it did confirm a lot about Camerasky. They will tell you blatant lies and even taunt you with the fact that they have your honestly earned money (they did say "thank you very much"). Do not let these creeps put their slime on you too.
And don't believe their oh-so-concerned-for-you replies here. What is the point of sending them your order number (for the tenth time) if they do not reply? They just keep your money for as long as they can, and forever if they can wear you down.
They make money with your money. That is what banks do, only banks are regulated in Australia and they pay you interest on your money. Depositors to banks do so voluntarily. Camerasky takes your money by deceit. They make money with your money, no doubt in lucrative inscrutable offshore accounts, and give you nothing in return. It is a scam, unregulated, pirate bankers posing as honest retailers. Their advertised stock comes from Hong Kong and they are not even registered for GST in Australia.
I know you are reading this Camerasky Team. Don't bother posting one of your creepy disingenuous replies. This is my Order Number: it is #*******328. GIVE ME MY MONEY BACK. Then do post a reply.
By the way, the lens that I ordered and that they could not supply after more that 2 weeks is still advertised on the Camerasky website as being available for sale and dispatch within 3 days...
PARASITES
Hi Peter, we thank you for letting us know about this issue. We also like to apologize for the delayed response. We'd like to resolve this concern as much as you do. If in any case this hasn't been resolved yet, please provide us with your order number and/or email address. We'll wait for your response and assist you from there. You can also email us directly at reputation@huusk.com. Have a great day!