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Philip G.

Contributor Level

Total Points
81

1 Review by Philip

  • Three

3/10/23

My internet has been down for nearly three weeks due to maintenance. According to Three, they can't access the masts and cannot give me a date for when it'll be fixed. So in the meantime I get to keep using my hotspot.
They offered refunds once I asked (they tried to offer me £2 at first). At this point they are saying if it's out for another week I can leave my contract without a fee.
Absolutely ridiculous.

Products used:
Home broadband

Service
Value
Shipping
Quality

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