Lisa B.

The Tempurpedic Neck Pillow has caused SEVERE NERVE DAMAGE AND PAIN from it's terribly flawed design! I purchased it because their old version was my favorite, but it's no longer available. I unfortunately chose this new model to replace my old one and it's literally THE WORST PURCHASE THAT I HAVE MADE IN MY LIFE! I now have permanent damage to my neck and shoulders and they have the nerve to refuse my request for refund under the warranty, even though the defective product is clearly cracked and falls under their terms of warranty. Do yourself a favor and avoid the pain. Their products are all worthless now and lack the quality they had in the past. It's very sad that this piece of garbage even made it onto the market!