Recently purchased a wig from WigSalon and the experience has not been pleasant. My biggest complaint among many is their return process. I am trying to return a wig by following their process and emailing them for a Return Authorization... but no response back from them. I've sent several emails but have heard nothing. I have called too, but their phone doesn't even ring on the other end. When I received the wig, it didn't contain an invoice, so I have nothing to identify the wig if I decide to send it back without an RA. If I type up something and send the package back, I have a feeling it will disappear into oblivion.