Worst of worst. I request Dubai Government or whoever the authority rulling this rental car companies, these companies are making their customer fool and looting them as possible as they can. For Fiber bumper small scratches they are charging 2000AED VAT, for which actual cost is Very very less including vat, ( after replacing entire fiber bumper from showroom with genuine parts)
They are emposing their own contract and rules. Customer should get support to deal with such fruad company.
I personally suggest, before signing contract please go through their contract which is usually in written in very small letters and with so many rules according to their own. They are provided car at low rent and later imposing so many charges. Better to avoid such deals.
They are not worth even for single.