I thought I was alone in the complaint that B&BW was packing their products poorly for online orders however it is a normal practice of B&BW. All three orders I received from them so far have been packed with intent of causing damage to the shipment. The candles I ordered were broken and customer service wanted to blame UPS for the damages until I sent them a picture of the poor packing they did.
I will never order from B&BW again. I will never recommend B&BW to any of my friend or family. Good job.