P Y.

On Wednesday August 17th, 2022 I decided to get Hulu Plus live TV. First they don't give you a choice you have to accept the Disney bundle along with ESPN even if you don't watch either one. $76 by today I had already canceled without getting my money back. There's no way to contact anyone if you put it in the search bar they send you to articles it's too complicated. I have had shows that I recorded kicked out, I have tried today alone 14 times over and over to watch One recording it will not let me watch it. I will never go to Hulu again for any reason. I would think ABC and its parent company Disney would care more about their consumers, or did they just get too big to give a damn about anything but money. In my opinion this is my experience

They make themselves look really good online. I requested and was approved for service June 27th of this year. Told I would get a phone in 10 days. 2 weeks went by I started making phone calls to the company. They promised it would be escalated to the back office and somebody would contact me. No one ever did finally I found out I could file an online complaint about them with the FCC which I did. The FCC served them with notice of the complaint around July 26th. Finally August 9th I received a letter telling me I was getting my phone in 10 days. I got my phone today with a cancer warning label on the box who does that. I'm off the wall brand I've never even heard of apparently made for boost Mobile cost about $30, and I started to charge it 5 minutes in the plug got extremely hot. I repackaged everything called them cancel the service that I actually never got in June never even gave me a phone number, and told them I would be mailing this garbage back to them. After seven phone calls promises for a return phone call I never received any acknowledgment from this company whatsoever again until the FCC got involved. They still never contacted me directly they just sent me a letter almost 2 months later telling me yay your phone's on the way. My opinion the customer service and this company are garbage I will be going elsewhere