Rachel A.

One of the WORST online ordering experiences I've ever had. Several days later, my shoes haven't shipped, and their customer service doesn't answer their phone or emails on the weekend,. When I contacted customer service Monday morning, I was told it would be a few more days before my shoes would ship because they have to come from the manufacturer - when I asked to cancel, I was told SORRY, can't do that, "it's out of our control". When I asked to speak to a manager, they left, came back & told me SORRY, the manager is "too busy", you can leave a message.