Ok so where to start. Bare with me. I first ordered from this company in the beginning of 2016. I ordered a two name infinity necklace. I didn't have any problems with my order or with the shipment. I was happy and so was the person who received the necklace. So I felt confident in placing a second order. BIG mistake. I placed an order in the summer of 2016. This time I ordered the gold name/Roman numerals bar necklace. I placed the order using my virtual visa debit as I have bad credit and can't get a credit card. So, woke up that morning of pay day placed the order and went back to sleep. Maybe 5 minutes later I receive a phone call, I answer and it's an automated message telling me I need to enter my credit card number and expiry and security code. I don't remember why, I was half asleep. Something like my card had been disabled and it said reenter the info to reactivate your card. I stupidly did it. Then a few minutes later I panicked and realised what I had done. I immediately called my bank and had the card cancelled and reissued a new one. When I got the new one in the mail I called to activate it and told them the story and they had told me that there were several over seas attempts to purchase plane tickets with my card. Thank God I caught on and cancelled it. So, I sent my name necklace an email saying hey your company or your website has been hacked and is unsecure. They emailed me back "assuring" me they had nothing to do with it and their checkout is 100% safe. Fast forward two months later I still had no necklace. I emailed probably 10 times. No one would answer me. I commented on their FB posts and let a dozen fb messages and no one would answer me. I found their Instagram account and messaged and NO ONE WOULD ANSWER ME. I had made several dozen attempts to contact this company. I went as far as researching the company to find out who the president was then did a google search to find THEIR email and only then did I recieve a, very rude might I add, response. Long story short I got my necklace months later. Nothing was wrong with it like others who have had issues thankfully. I love my necklace. Would I buy from them again absolutely not. I 100% believe they scammed me and stole my credit card info. Would I recommend this to anyone? Not even my worst enemy. This company is disgusting and sleazy and prey on people who are looking for a sentimental gift for themselves or loved ones.