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I wrote a very poor review of Today Tix because there is a complete lack of customer service i was responded to by "owner of today tix" to say that after reviewing my record they see that i was given a phone number because according to them there is an active phone line I DID call that phone line and was again referred to online and it said no one was available and hung up YOU CALL THAT CUSTOMER SERVICE It's an excuse to block people from getting help when things don't go as planned which although rare. Does happen I use this app ALL THE TIME More than most but when something goes awry, it would be nice to have a human who can trouble shootl AND INSPITE OF YOUR CLAIMS, YOU MAKE IT HARD IF NOT IMPOSSIBLE This didn't used to be the case either
Tip for consumers:
don't push the wrong button ! there is no human available to trouble shoot
Products used:
tickets for a play
rachel hasn’t received any votes.
rachel hasn’t received any thanks yous.
rachel doesn’t have any fans yet.
rachel isn’t following anybody yet.
Empty.
I love the lotto portion but their ticket sales are getting less transparent and more expensive....
Hello Rachel, we are sorry to hear that you have found us unreachable. Our Customer Experience Representatives can help you from 12 pm to 6 pm Monday to Saturday. If you call outside of these times, we will refer you to our support portal, where you can submit a ticket or use live chat to speak to one of our live agents. I have looked into your case, and cannot seem to find a contact from you with the name given on this review, but we would love to help you!
Please head to https://support.todaytix.com/support/home where you can submit a ticket, with your issue and quoting your sitejabber review. We would love to help!