Radek B.

I bought two items for my girlfriend's birthday and was completely dissatisfied. I understand the long shipping times since it is international, but I never even received emails from the company showing receipts for the purchase. The two items were the "Renee Blue Matching Set" and were extremely poor quality. They looked like Chinese private labeled clothing with threads sticking out and poor stitching. I paid $72 USD and was charged an additional fee of $0.72. The clothing was also too small, even though I ordered the correct size and used the clothing conversion chart. After requesting a return I paid the shipping cost of $9.50 plus an additional $0.10 fee. The shipping label was never emailed to me or shown in the account (they use a third party return company). I had to contact the return company support and the agent kept telling me to check my email over multiple messages. Days later the return label arrived. It took weeks for the return to process and I received a gift card for $55.85 AUD. I emailed asking why I only received that much and was told that I received two gift cards for that amount. I am only able to view and use one gift card. Currently waiting for a response to that. I also asked to be refunded to my card since I was very unhappy and was declined. Extremely dissatisfied with the quality of the clothes and the customer service. They do not even have a place to write reviews on the website because they are trying to scam customers by selling cheaply made clothing for a premium. Save yourself the hassle and do not spend your money with them.