After 13 long wonderful years we took our dog with an illness and as I ask for care I was told that only after paying a substantial amount that only our animal would receive first aid as he was in his last seconds with pain and only after paying then some treatment came. We lost him that's day a week ago and I think that Angell memorial hospital, should have a better care plan. Because what if I didn't have the $225 er fee then what would have happened…not right( help service and care rightfully for all in need the same way!