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I ordered a textbook on May 20,2023. I got an email saying that it was shipped on May 26 and then it will be delivered within 7-10 days. When I didn't receive it within that timeframe, I checked the order status. From June 6 to now, July 3, I have checked the status every day. It says "no information available." Biblio took my money almost two months ago, never to have delivered the order. I emailed customer service many times and never got a reply. BEWARE! BIBLIO IS A SCAM!
Tip for consumers:
Stay away from these scammers
Products used:
Nothing I never received the book I ordered
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Hello Rahat,
I looked in our system, and I'm not seeing any emails from you about this order. Customer service and timely responses are very important to us, so if you've reached out to BIBLIO customer support, please confirm any details you can, and I'll be sure to investigate further.
I found your order, and it does look like there's a problem with the tracking number provided by the bookseller. I've reached out to the seller separately with you on copy, and please rest assured that a refund will be issued if the seller cannot provide updated tracking details in the next day or so.
Thanks so much,
Ashleigh