Rana M.

They are the worst. Was on hold 45 min each call, they know nothing about booking, their agents don't know a thing and they charge my credit without my consent since they had info from the day before due to charges that were done day before that needed to be canceled. Their customer service is bad and their manager stand by them doing wrong. I still can't understand how someone can charge your credit card when 3 times you refused to give them the Security code number yet they did cause they had the info from the night before. I will never ever use them again and advise anyone to avoid them. The Worst of the worst