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jenny s.

Contributor Level

Total Points
80

1 Review by jenny

  • Lids

1/18/24

I ordered 3 gifts for a friends birthday with the standard shipping, thinking they would arrive in 3-5 business days. I received an email 1 minute (!) after placing the order telling me that the entire order was cancelled. I did not cancel it. The items showed that they were in stock when I placed the order. Everything looked ok. So what happened? I tried to find out from Customer Service but the chat bot was useless and there was no phone number to be found to talk to a LIVE ADVISOR. Never again will I do business with Lids!

Service
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Shipping

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