When I signed up with Bluehost, several years ago, it was a pretty reliable company. As time goes by, however, the quality has been gradually lost. Personally, I have a main website and a few AddOn domains. One of the subdomains (arantrufusa.com) is a sales site using eCommerce. Lately, I've been scratching my head because I get up to 10 downtime reports per day from that site. I have already contacted Bluehost about three or four times in the last month (I don't have time to check every single site on every occurrence but I assume it gets extensive to my other domains because they are all under the same IP). Generally, the representatives are friendly and respond relatively quickly. However, they seem to be trained to give encapsulated answers without actually reviewing the problem. Anyway, they have already told me several times that admins are going to check what is going on with the server but, so far, everything remains the same and worse. I believe it's time to try another provider.