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Took a car battery back to them, that still had a warranty. I had taken it out of the vehicle because I was working on it and stored the battery in my garage. When I reinstalled the battery it wouldn't crank. I put a battery charger on it, but it wouldn't charge. I took it back out of my vehicle and put it in the garage with the charger on it, and it wouldn't get above 6.5 volts. Took it to the Temple Texas store and attempted to explain it to the salesperson what was going on. He immediately told me, without listening to me about what had happened, that it was abuse and the warranty was voided. I asked him what made him think it was abuse, and was told because it was below 10 volts. What? That makes no sense. Like an idiot I bought a new battery, which I should have went somewhere else, and left, definitely not a happy customer. Believe me, that will be the last time I get a battery, or anything else from Battery Plus. Buyers beware, read the other reviews and STAY AWAY
Posted a bad review a few days ago and CARis.com contacted us. Said we would have shipping label and info today. Been trying to return items and they will not send shipping. Instead all they do is keep sending email asking are we sure we want to return the items. My goodness! How many times do we have to ask for a return label? Horrible!... horrible customer service! I'd rate them a Zero if I could!
Tip for consumers:
Be smarter than I was. Check the reviews. CARid.com has terrible reviews all over the Internet. I understand why they do.
Products used:
Bought wheels. Wrong size. Didn’t even open the boxes. Been trying to return them every since we received them. Can’t get assistance from CARid.com
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Empty.
I was disappointed after I paid $65 to have my iPhone battery replaced. The new battery that...
We would NOT recommend going to this business for anything. They told us they had to order our...
Dear Raymond,
Thank you for sharing your experience with our store.
We apologize for the unpleasant experience you have recently encountered.
From what i see, we have requested additional information regarding the issue multiple times, however, never received a response, and subsequently, were unable to assist.
The return authorization process has already been started and the return documents will be emailed to you within the next 3-5 business days.
Please, check your email inbox for details and compensation offered for the inconveniences caused.
Looking forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.