So many bad reviews here. Rent the Runway is overall ok and I'm very happy I have it! My main complaint is their choice of delivery service (erratic lately) but their customer service listens and helps you when things go wrong. I do have to look long and hard for things that work for me but I'm older and won't wear a mini-anything (unless with tights!) But some of my most fave ever wardrobe items are pricey items from RTR that I wish I would never have to return. (I have the monthly subscription). People seem to love writing bad reviews for whatever reason. Mine is real and honest and I do recommend RTR!