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R E.

Contributor Level

Total Points
164

2 Reviews by R

  • MyUS

9/5/22

I had one package which weighed only 3lb. MyUs billed me £85.79 to ship my package to the United Kingdom. When I queried the exorbitant charge, I was told that It was due to currency conversion! Currency conversion costs only a couple of pounds sterling. How can MyUs bill me £85.79 for a 3lb package and then have the nerve to blame currency conversion? I see from this forum I am not the only one to get scammed by MyUs. They have lost another customer. I have found an alternative shipping company whose shipping rates are very reasonable and who will not scam me as MyUs did.

Tip for consumers:
I wish I had read the reviews on MyUs before signing up with them. I would have used a different shipping company.

Products used:
Cosmetics

Service
Value
Shipping
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Charlene M. – MyUS Rep

We do apologize if our rates were not what you expected. Our team can always provide a more in-depth estimate if needed. If you would like to have our team review this we can as well. Please contact us here https://www.myus.com/about/contact/

  • Houseofbeautyworld.co

8/7/22

Those people in House of Beauty World are thieves! They kept my money after the courier sent my parcel back to them as undelivered. I wrote to House of Beauty, asking for my money but they wrote back, saying I would have to take a store credit and phone my order in. Well, I live in the UK and House of Beauty don't answer the phone. I still tried to get my money back from those thieves but one wrote to me saying I should see a doctor for trying to get my money back! Don't spend your money at House of Beauty. When things go wrong, they will keep your money. There are far better stores offering the same or similar products. House of Beauty World is run by thieves!

Tip for consumers:
That House of Beauty World has terrible customer service.

R Has Earned 4 Votes

R E.'s review of MyUS earned 4 Very Helpful votes

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