Reem M.

I have bought a Geox shoes for my toddler through their website. I didn't even notice it is final sale. It was just 20% off. Why would it in the first place as final sale for such little discount?
I contacted them after receiving the shoes right away and as any respectful company they should try to return or exchange if the shoes were faulty. It is size 8 which is supposed to be bigger than my son's foot and it turns out to be smaller and tight. The customer service did not even try to negotiate or try to compensate for that. It was a firm no return/exchange policy and they can't do anything. I am very disappointed. I have a HB gift card, I will use it and then I will never show up or buy anything from their company. So disappointing!