The online design tool was the best of 4 that I studied. Easy closets did not try to force me into a pre-designed shape. It took our measurements and laid out the shape as it actually is constructed. Then it let you decide the types of spaces or it made suggestions. Editing the design was simple with drop down screens and lots of options. A very nice sales person, Patricia, followed up, we tweaked a small amount and ordered.
The product was packed with amazing protective materials. The cuts were accurate, the hardware was top quality and the instructions were thorough. Whoever invented cam-locks was a genius, they made the process of building sturdy support shelves easy. My husband and I installed a 12x8 closet in 1 day.
I'm already thinking about the next cliset.