I had done business years ago, with Ginny's. I received a Holiday catolog that stated, I had a 400 dollar line so I looked at the Catolog instead of tossing it. I found some items, well under my credit limit, and placed an order, one item separate going to another state from other items. Three days later I received a email stating they would except one order but not the other, and a explaination in letter form would be mailed to me. I immediately called them, told them to cancel both orders, close my account and take me off of all their mailing lists and all their affiliates. The customer service representative put me on hold for 5 minutes, came back saying he was sorry for the wait time.
He told me, he cancelled the two orders, closed my account and took me off all mailing lists and I was all set.I thanked him and end the call. That should have been the end of it Right? No it wasn't, 2 days after that I received the letter I was told I would receive in the email with an explaination. They stated I went over my credit limit. The catolog stated 400 dollars, order was half that. They would except the order with a down payment, but never stated in the letter what the credit limit was. I disregarded the letter, no longer mattered. I was told the orders were cancelled as per my request. Three days later in the mail, I received an invoice for one of the orders, demanding full payment of the order!
I immediately called them AGAIN!
This time I asked for a supervisor, after explaining the first call, my requests and being told by their representative that all my requests were met, he put me on hold again for a long time, came back stated he saw, that I was tsken off their mailing list.
Only one order was cancelled and he would not close my account, until the order they mailed out after the request to cancel was paid in full.
He was very haunting and told since they did send it out, I was responsibile for payment. I call my brother in Wisconsin, asked if he received an item from Ginny's. He didn't know where it came from and he and his wife thought it was a scam and waiting to see if he would be billed for something he did not order. I had already purchased an item for them on Amazon, because the order was cancelled from Ginny's and the cancellation was confirmed by Ginny's customer service. Ginny's states they are a family owned business, apparently a very dishonest and crooked family, so disparate for sales, they send out cancelled orders, thinking they can put the consumers on the hook! Filed a complaint with Wisconsins consumer protect agency,
Where the company and crooked family are located. Do not order or attempt to order goods from this dishonest, and fraudulate family and company.