I have read some of the poor comments and I totally disagree. I have, and am having, trouble dealing with a company that has taken my money and refused any of my attempts to get them to comply with sending my paid for item. I cut and pasted the comment I posted on this site and sent them one final message. Wow is all I can say, within 15 minutes I received a response. I have not received my item yet and informed them that this poor review of their company would not be removed until I received my item. Good work guys. You are just what we need.