Rhona C.

Absolutely shocking customer service. I placed an order on 21/09/2020 which was expected to arrive on 28/09/20. I have still not received this order and it's pretty much 06/10/20. I have sent numerous emails and nobody is able to commit to when my order will arrive nor can they offer me a refund. I contacted Size via phone call earlier tonight and the assistant sounded very helpful and stated that it was likely I would get a refund only to then receive an email stating this was not possible. I have not received the goods and am due £207. I am now in a limbo with the order apparently being stuck at the warehouse and needing my money back which isn't looking likely in the near future. Highly recommend to stay clear of this company. I have ordered several times previously with no issues I have no intentions to order from this company ever again due to the terrible service received.