Richard B.

I've been on the phone every day this week for a total of 22 1/2 hrs and STILL never got anywhere. I Keep getting the run-around as to why I have not been approved yet, some say they cant find my app, some say i have to call the national verifier AGAIN, even though I gave them my ID number from National Verifier, some say your phone is on its way, some say there is no phone, and these were all from SUPERVISORS! WOW! Every person they transfer you to, you have to start all over again and you never get any answers or they feed you a bunch of BS. They don't have a clue as to what they are doing and are so rude and you can barely understand them. TRAIN THESE PEOPLE! OVER 22 HRS IS PATHETIC AND I HAVE TO CALL AGAIN TOMORROW BECAUSE I GOT NOWHERE AND IM TIRED. WOW!