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Ordered tool boxes waited weeks to receive them for my work truck both of them damaged called customer service had to file a claim and wait for fedex who delivered them to come pick them up taking 3 to 5 business days and inspect before they would give me a refund so basically if u buy here be prepared to wait a month plus to receive junk and get ur money back plus whatever ur bank takes to refund customer service said it is what it is my fault for buying them wouldn't recommend this site nothing but a hassle and a dead investment
Tip for consumers:
Save ur money or purchase somewhere that cares about customer service and ur hard earned money
Richard C.'s review of CARiD earned 3 Very Helpful votes
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CarId has no interesting in assisting customers after they have given them money. Even if you...
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Richard,
We are extremely sorry to know about the negative experience you had and would like to fix this issue as soon as possible.
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best to provide each client with top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.