As Bohemia stand alone DayZ is only available on Nitrado, you are very limited. The price is very reasonable and the support crew responds overnight but the reliability of the servers located in Miami leaves a lot to be desired. Seems we have more "stuck in restart" than run time. After submitting a support ticket, I got a speedy response but nothing changed, Frustrating for sure and to make it worse, I got an email asking me to auto-pay for more months. I have to believe this can be done better. My son is a server admin for a major bank and agrees that the response should not take days to figure out but maybe 24 hours at most. Nitrado... you can do better, please see to this problem. Thanks.
Hello Rich,
We are truly sorry about the inconvenience you experienced with our service.
Unfortunately, we were having a general issue with some servers, causing them to be stuck in a restarting process, the issue has been fixed by now, and all affected services have been compensated.
We appreciate your understanding.
Sincerely,
Elias