Rich K.

Have rented here before through one of the cheap car rental aggregate websites. Had excellent experiences...until this one. Booked for $25.52/day. Arrived at 1:00, the time of my reservation, and they didn't have the car they'd slotted me for. Offered me a minivan. I didn't want to wait 45 minutes to an hour to get the intermediate car so I took it. Needed to extend my rental, and lo and behold, "Sir you have a minivan, it will be $35/day more than your current rate." Didn't matter I'd requested an intermediate and THEY made me have to take a minivan. So I went on their website and found I could again book an intermediate for $26.33/day. Called back, spoke to the same (alleged) manager, and was basically told tough crap, it doesn't matter. Will not do business with them again, which really sucks because their location staff is awesome, it's the corporate dolts that seem to really suck.