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Rich R.

Azusa, United States

Contributor Level

Total Points
83

1 Review by Rich

  • Infotracer

8/11/22

I purchased a report for a vehicle (a VIN lookup). I did not create any account, neither was i informed that by purchasing from them lock you enter into an automatic monthly subscription of $25. You have not choice in the the matter. After the purchase, they sent you an email stating this fact. If you never see the email (goes in spam account) you are charged. Sneaky unscrupulous (I cant say that word on her)!

Tip for consumers:
Beware

Service
Value
Quality
Thumbnail of user belleo3
Lovely O. – Infotracer Rep

Hello Rich,

We apologize for any confusion; however, on our checkout page, before the final billing step, the terms and conditions of the purchase, along with a detailed summary of the selected package, including the cost and duration of membership, are provided and must be approved/acknowledged for the purchase to be completed.

Please let us know if there's anything we can help you with. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Rich Has Earned 3 Votes

Rich R.'s review of Infotracer earned 3 Very Helpful votes

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