rita v.

I had an horrible experience with Queeniebridesmaid and i really suggest to do not buy from them. This is my story: i ordered a dress in royal blue (i send them a email to be sure that the colour was royal blue~) and asking to remove some crystal stuff from the corset (i write down that they can put it in the same colour of the dress only if absolutely necessary) the dress arrived in light blue and with the Crystal stuff in silver color and terrible long. So i emailed to the customer service asking for a solution and they told me that the colour and the length was all right (i think that everyone know that royal blue is not light blue and that you cannot have a dress you cannot even walk because it is too long). They also told me that the tailor decided to put the crystals because she prefers the dress with them (it is my dress not the tailor dress!) and the solution they offer me it was a discount on a new dress! So i tried to keep mailing them and they never reply to me back. So now i have a wedding in less than a week and nothing to wear and i feel defrauded of 99 pounds. Never never order any dress from queeniebride. Horrible experience!